What are your rates?

Our basic clean rate is $45/hr/each cleaning person.

All product, supplies & taxes included.

We ask the homeowner provide a vacuum only. Please note - There is a $10 charge for the use of our vacuums, as they are maintained and disinfected in between uses.

Do you have a minimum?

Yes, we have a 2 hour minimum.

We accommodate weekly, bi-weekly, every 4 weeks, as well as by call clients.

What is a basic clean?

A basic clean consists of kitchen (fronts of appliances, inside of microwave, counters, sinks, disposal of trash), washrooms (sinks, tub, toilet, shower, mirrors & trash bins emptied), dusting, vacuuming & mopping of all floors.

Whenever time allows, we focus on kitchen cabinet fronts, baseboards, light switches, glass, or whatever it is that you would like us to prioritize. Making beds, changing linens, inside sofa cushions ... just ask!

What is your preferred method of payment?

Payment by cash or e-transfer is preferred. After your homes first clean, we will leave behind a business card with email address for e-transfer. The email address is jennybhousekeeping@hotmail.com

Tips are always welcomed, although never expected. Cash tips, or any dollar amount sent above the balance due, is considered a gratuity that goes directly to your cleaner.

Do you bring your own supplies?

We provide all product and supplies, asking the homeowner provide a vacuum only. Upon request* we use chemical free cleaners from FILL- Kelowna’s Refill Store (for zero waste!), Vileda spin mop, Swiffer dusters along with Norwex enviro & polishing cloths.

Will you come at the same time every clean?

ETAs for your clean are sent out via text the weekend prior. ETA’s can vary either way easily by 30 mins, but up to 60 mins. Although we are very punctual, things can always go upside down as we all know.

What happens if I’m not home?

That is fine, in fact it is preferred. We simply need entry and exit instructions, a key, garage or door code, etc. Any missed appointments, lock outs or cancelations without at least 48 hrs notice will result in a $50 charge.

Are we okay with animals?

We are all very animal friendly.

Vacation home / Airbnb / Move in / Move out

We do it all! Pricing for these types of cleans are more dependent upon the specific job vs an hourly rate. Please inquire for pricing.

We look forward to helping you maintain the cleanliness of your home or property.

Always remember to share your shine!